Shipping policy

Last Updated: 1st Apr, 2026

Suroor.pk, we ensure a smooth and timely delivery of your orders across Pakistan. Please review our shipping details below.

Order Processing & Delivery Time

✔ Orders are processed within 1-2 business days after confirmation.
✔ Delivery across Pakistan takes 3-4 business days.

✔ Free shipping on orders above Rs. 4000.
✔ A standard shipping fee applies to orders below this amount, shown at checkout.

✔ Once shipped, you will receive a tracking number via SMS or email.
✔ Track your order through our courier partner’s website.

✔ In case of any delays or lost shipments, contact our support team at suroor.business1@gmail.com within 48 hours of expected delivery.

✔ We offer a 14-day return policy. Please check our [Returns & Refunds Policy] for details.

For any shipping-related queries, feel free to reach out to our support team. Happy Shopping! 🎉